What are Zoho CRM APIs?
Zoho CRM APIs enable developers to connect and interact with their Zoho CRM data with ease. Our APIs allow operations such as retrieving, inserting, updating, and deleting records, managing users, sending emails, and performing many other CRM-related functions. Using our APIs, businesses can automate their workflows, easily integrate with other applications, and customize their CRM solution to fit their operational needs, thereby enhancing their ability to manage customer relationships effectively.
Zoho CRM Developer Series: API
In this series, you will learn
- Authorization: You will learn in detail about the OAuth2.0 protocol utilized by Zoho CRM APIs for authorization.
- CRUD operations: This section focuses on how to get fundamental guidance on how to retrieve, create, update, and delete records in CRM modules using Zoho CRM APIs.
- Search/Query records: Learn efficient methods to search or query for records, a critical topic for developers working with a CRM system.
- Data synchronization: Understanding synchronization is crucial for maintaining data consistency across different platforms or applications. This section covers techniques for effective data sync.
- How to work on SDKs: Learn how Software Development Kits (SDKs) offer a more streamlined and efficient way to integrate Zoho CRM functionality into applications.
Agenda
Session 1: March 27
API: Brief definition
Categories of Zoho CRM APIs - (Introduction)
Authorization
CRUD Operations - Create, Read, Update, and Delete
Session 2: April 24, 2024
Python SDK
API Credit Calculation and Concurrency
Session 3: May 29, 2024
Search API
COQL API
Session 4: June 26, 2024
Bulk Read API
Notification API and Data sync
Session 5: July 31, 2024
Bulk Write API
Composite API
Session 6: Mastering COQL – May 22, 2025
Dot-notation in COQL to establish implicit joins and fetch records linked via lookup fields
Subqueries as a smart alternative to joins — allowing dynamic filtering based on related data while improving performance and memory efficiency
Session 7: OpenAPI Specification 3.0.0 – June 19, 2025
Instantly generate client SDKs in multiple programming languages
Test APIs visually through Swagger UI
Maintain consistent integrations with auto-generated, versioned requests and responses
Session 8: Metadata APIs: CRUD Operations – July 17, 2025
Programmatically create, update, and delete modules, fields, and layouts
Dynamically adapt CRM setups as business needs evolve
Automate onboarding, migration from sandbox to production, and integrate CRM structure changes into your CI/CD workflows
Retrieve complete module definitions for building custom UIs or deep integrations
Session 9: Working with Email APIs – August 13, 2025
Send emails instantly to Leads, Contacts, Deals, and more, using dynamic content or templates
Create, retrieve, update, and delete drafts to automate and streamline your communications
Download email attachments and associate external emails with CRM records effortlessly
Retrieve detailed email history — including delivery, open, and click insights — for smarter engagement tracking
Dynamically fetch “From” addresses and unblock email addresses when needed
Access and align shared email settings across your CRM users for consistent communication
Session 10: Smarter Querying with GraphQL – September 9, 2025
Query exactly the data you need — across multiple modules and relationships — in one go
Speed up apps by reducing API payload sizes and minimizing calls
QBuild dynamic, future-proof integrations that adapt easily to CRM structure changes
Keep your solutions secure and compliant, with full OAuth 2.0 and role-based access control
Speaker
Senior Technical Writer