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What's Zobot 101?

This series aims to help developers and aspiring bot-builders to learn vital concepts, tools, and techniques required to build fully functional codeless AI chatbots for businesses and enterprises.

Why chatbots?

The experiences offered by customer service and support function are indispensable to maintaining customer loyalty and positive brand reputation. According to Gartner, chatbots will become the primary customer service channel for roughly a quarter of organizations by 2027. If you want to get on board this rapidly emerging technology, whether to put a chat bot on your own website or profit by building chat bots for clients, you'll want to sign up for this free webinar.

Agenda

Session 1
Session 2
Session 3
Session 4
Session 5

Introduction to Chatbots in Zoho SalesIQ

  • What is SalesIQ?

  • Why do businesses need chatbots?

  • Types of chatbots available in SalesIQ

  • Short Demo of Answer bot and Zobot

  • Platforms to build Zobot

  • How to setup a Zobot on the website?

  • Introducing Codeless bot and SalesIQ scripts platforms

  • Other platforms

  • Answer bot brain - Resources

  • How to setup an Answer bot on the website

  • Steps to build Zobot

Build Zobot from scratch without any code

  • Introduction to Chatbots in SalesIQ

  • The Codeless bot-building platform: Real-time demo

  • Basic Controls

  • Block Gallery

  • Lead creation, Ticket generation demo & OpenAI - ChaGPT integration demo

  • Plugs introduction

Guest Speaker's Zobot Story

  • Radha, Founder & CEO of Spikra - Zoho's Premium Partner, is one of the early members of the Zoho Developer Community. She and her team have created more than 20 chatbots, and she will share her bot building journey. You will also learn the do's and don'ts, best practices, some useful hacks, and get answers to all your questions to help start your bot building journey.

Create unique actions with Plugs for Codeless bot builder

  • Introduction to Plugs

  • How to verify email by OTP

  • Third-party Connections

  • Read/write data in Google Sheets

Scripts and other platforms to build chatbots

  • Introduction to SalesIQ Scripts

  • Flow of handlers

  • Input/Display cards to enrich bot response

  • Webhooks

  • Dialogflow

  • Watson Assistant

  • Microsoft Azure

Past Event Recordings

Deluge 101 Video 
Deluge 101 Video 
Deluge 101 Video 
Deluge 101 Video 
Deluge 101 Video 
WATCH ALL

Speakers

Jesus Sosa
Sasidar Thandapani

Technical Writer, Zoho SalesIQ

Jorge Alonso
Radha Rengachari

Founder & CEO, Spikra

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