What's Zobot 101?
This series aims to help developers and aspiring bot-builders to learn vital concepts, tools, and techniques required to build fully functional codeless AI chatbots for businesses and enterprises.
Why chatbots?
The experiences offered by customer service and support function are indispensable to maintaining customer loyalty and positive brand reputation. According to Gartner, chatbots will become the primary customer service channel for roughly a quarter of organizations by 2027. If you want to get on board this rapidly emerging technology, whether to put a chat bot on your own website or profit by building chat bots for clients, you'll want to sign up for this free webinar.
Agenda
Introduction to Chatbots in Zoho SalesIQ
What is SalesIQ?
Why do businesses need chatbots?
Types of chatbots available in SalesIQ
Short Demo of Answer bot and Zobot
Platforms to build Zobot
How to setup a Zobot on the website?
Introducing Codeless bot and SalesIQ scripts platforms
Other platforms
Answer bot brain - Resources
How to setup an Answer bot on the website
Steps to build Zobot
Build Zobot from scratch without any code
Introduction to Chatbots in SalesIQ
The Codeless bot-building platform: Real-time demo
Basic Controls
Block Gallery
Lead creation, Ticket generation demo & OpenAI - ChaGPT integration demo
Plugs introduction
Guest Speaker's Zobot Story
Radha, Founder & CEO of Spikra - Zoho's Premium Partner, is one of the early members of the Zoho Developer Community. She and her team have created more than 20 chatbots, and she will share her bot building journey. You will also learn the do's and don'ts, best practices, some useful hacks, and get answers to all your questions to help start your bot building journey.
Create unique actions with Plugs for Codeless bot builder
Introduction to Plugs
How to verify email by OTP
Third-party Connections
Read/write data in Google Sheets
Scripts and other platforms to build chatbots
Introduction to SalesIQ Scripts
Flow of handlers
Input/Display cards to enrich bot response
Webhooks
Dialogflow
Watson Assistant
Microsoft Azure
Speakers
Technical Writer, Zoho SalesIQ
Founder & CEO, Spikra
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