What are Queries in Zoho CRM?

In today’s fast-paced business environment, having instant access to the right data can make all the difference. Zoho CRM Queries let you fetch and display dynamic data from CRM modules and external services—all within your CRM interface. Whether you want to show related deals, external tickets, or custom dashboards, Queries empower you to create personalized, context-aware data experiences without complex coding.

About the series

This series walks you through building advanced data queries in Zoho CRM, streamlining your workflow, gaining deeper insights, and making data-driven decisions without leaving the product. Learn to write customized data-retrieval instructions that fetch records from CRM modules or external services via REST APIs or COQL (CRM Object Query Language). You can then associate these queries with CRM components like Canvas, Kiosk, and custom related lists to display data tailored to your business needs.

Agenda

Session 1
Session 2

Introduction and Basics

  • Introduction to Queries

  • When you should use Queries

  • Where you can use Queries

  • Sources and their types

Fundamentals of working with Queries

  • Creating a Query

  • Using Variables in Queries

  • Serialization and Schema Management

  • Demo with a use case

Recordings

Zoho CRM Queries Video 
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Speaker

Shylaja Sridhar
Shylaja Sridhar

Senior Technical Writer

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