What are Queries in Zoho CRM?

In today’s fast-paced business environment, having instant access to the right data can make all the difference. Zoho CRM Queries let you fetch and display dynamic data from CRM modules and external services—all within your CRM interface. Whether you want to show related deals, external tickets, or custom dashboards, Queries empower you to create personalized, context-aware data experiences without complex coding.

What to Expect?

This series will walk you through building advanced data queries in Zoho CRM, streamlining your workflow, gaining deeper insights, and making data-driven decisions without leaving the product.

At the end of this series, you will be able to write customized data-retrieval instructions that fetch records from CRM modules or external services via REST APIs or COQL (CRM Object Query Language). You can then associate these queries with CRM components like Canvas, Kiosk, and custom related lists to display data tailored to your business needs.

Intended Audience

  • Zoho CRM Developers
  • CRM Administrators and Power Users
  • Business Analysts and Solution Architects
  • Anyone interested in enhancing Zoho CRM with dynamic data

Agenda

Session 1
Session 2

Session 1

  • Introduction to Queries

  • When you should use Queries

  • Where you can use Queries

  • Sources and their types

Session 2

  • Creating a Query

  • Using Variables in Queries

  • Serialization and Schema Management

  • Demo with a use case

Recordings

Zoho CRM Queries Video 
Zoho CRM Queries Video 
Watch All

Speaker

Shylaja Sridhar
Shylaja Sridhar

Senior Technical Writer

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